62% fewer steps. Zero teams still using Excel.

62% fewer steps. Zero teams still using Excel.

62% fewer steps. Zero teams still using Excel.

ABOUT THE PROJECT

When the software built to run a factory starts losing to a spreadsheet, the problem is not the employees. It is the interface. Mechanites ERP had every module a manufacturer needs  yet shop floor supervisors were abandoning it mid-shift, reverting to Excel to close out their day. This is a UX failure with a direct business cost. It is exactly the kind of problem design, applied with rigour, can fix.

Redesigning the System a Factory Had Already Given Up On

Client

Mechanite Engineering Solutions

Industry

Manufacturing

Service

UX Research + UI/UX Design

Research Methods

5 methods employed

User Roles Studied

9 job roles

The Challenge

The Challenge

A flat 16-item sidebar with no hierarchy. Forms asking for 30–50 fields at once, errors only surfacing at submission, Create and List views split across separate pages. The deeper issue: no one had ever mapped who was actually using the system. A shop floor supervisor and a managing director were handed identical interfaces — designed for neither.

The Approach

The Approach

Research before redesign.

Five research methods, nine job roles, one clear diagnosis: the sidebar was a feature list, not a workflow. The redesign compressed 16 modules into 6, ordered by actual usage frequency. Forms were split into collapsible sections. Inline validation replaced submission-time errors. Create and List views were unified. Every structural call maps to a named principle — Hick’s Law, Progressive Disclosure, Fitts’s Law — not a stylistic preference.

Impact — What Changed

62%
Fewer steps for any worker to complete a daily task on the shop floor
9
Job roles studied — from factory floor operator to Managing Director
0
Teams still using Excel workarounds after the redesign launched
Before vs. after the redesign
Navigation items · before16
Navigation items · after6
Steps per daily task · before100%
Steps per daily task · after38%

The Outcome

The Outcome

The abandoned system became the system the team actually uses. Delivered: full component library, annotated interaction flows with logic documentation, API and endpoint notes, and role-based access specs for five user groups. The AI Layer — a chatbot that queries any module and auto-generates charts from plain-language prompts — was designed in as the platform’s next efficiency layer.

identity

elements®

identity

elements®

Custom Mascot Logotype

(01)

Brand Architecture

(02)

Visual Identity Concept

(03)

Logo System

(04)

Jury Collaboration

(05)

studio®

feedback

“The proposed concept elevated our perception of what an industrial brand can be — innovative, unified, and future-oriented.”

“The proposed concept elevated our perception of what an industrial brand can be — innovative, unified, and future-oriented.”

Mohammed Amine
Communication Manager, GISB Algeria
Communication Manager, GISB Algeria